What is the Segway ® Human Transporter (HT)?

The Segway ® Human Transporter (HT) is the first self-balancing, electric-powered transportation device. With dimensions no larger than the average adult body and the ability to emulate human balance, the Segway ® HT uses the same space as a pedestrian, and can go wherever a person can walk. The Segway ® HT allows people at home and at work to go farther and move more quickly.

How does the Segway ® HT work?

This breakthrough technology termed "dynamic stabilization," is the essence of the Segway ® HT. Dynamic stabilization enables the Segway ® HT to work seamlessly with the body's movements. Gyroscopes and tilt sensors in the unit monitor a rider's center of gravity at about 100 times a second. When the rider leans slightly forward, the Segway ® HT moves forward. When the rider leans slightly back, the Segway ® HT moves backward.

How do I learn to ride a Segway ® HT ?

All customers are required to take a 20-30 minute hands - on training session to ensure a safe and enjoyable experience. Riders are trained on Segway ® HT operation and emergency stops. All riders are required to wear a helmet and safety vest.

How safe is the Segway ® HT?

The utmost care and research has gone into ensuring that the Segway ® HT is safe. The Segway ® HT's balancing technology is truly revolutionary and provides an exceptional riding experience. The Segway ® HT has redundant systems and sophisticated alerts built into its design, and many thousands of hours of use have demonstrated that the Segway ® HT is safe when used appropriately. It is important that Segway ® HT riders understand their responsibility to ride safely. Proper skill level and understanding of the Segway ® HT prevents injuries caused by loss of control or misuse.

Who can ride the Segway ® HT?

Although riding a Segway ® HT is relatively easy, we do require that all riders be at least 13 years of age ( An adult or guardian must accompany children under 18) . Also, riders should have the ability to make motions such as climbing and descending stairs without assistance. The Segway ® HT is not appropriate for those weighing under 100 pounds or over 250 pounds.

How long does the tour last? How many stops for pictures?

Our Philadelphia tour lasts 2 1/2 - 3 hours including 30 minutes of training. We make frequent stops for pictures along the Philadelphia waterfront and other points of interest.

Where can I buy tour tickets?

Reservations are required for our tours and can be made online or by phone at 1-877-GLIDE-81 or 215 - 215 -735-1700

Where does the tour depart from and is there parking?

The Philadelphia , Fairmount Park Tour leaves from Eakins Oval directly across the street from the Philadelphia Museum of Art steps. There is a parking lot located in Eakins Oval as well as street parking and additional parking at the Philadelphia Museum of Art. Public transportation or Philly Tour Buses are also an option; please see our Directions Page for more information.

What do I wear on the tour?

We want you to enjoy your Segway ® HT experience and suggest you wear comfortable clothes and shoes. I Glide will provide state of the art wireless headsets, helmets and safety vests.

The Segways ® HT are equipped with small bags for cameras and small purses. You may wish to wear sunscreen on sunny days, and bring rain gear and/or warm clothing for days that are looking like it might rain or will be cool. For really hot days, I Glide suggests bringing along a bottle of water.

Can I rent a Segway ® HT without a guide?

All of our tours include a guide.

Are the tours cancelled in case of rain?

No, our tours run rain or shine. We have ponchos available for anyone that needs them and the Segways ® HT themselves run just fine in all weather.

I Glide will determine if the tour is cancelled due to severe weather such as lightning, flooding, etc. Call us 1-2 hours prior to the tour to confirm a tour delay or cancellation due to inclement weather.

What happens if I have to cancel?

Reservations are fully refundable if the reservation is cancelled 3 days or more prior to the scheduled tour. Within 3 days prior to the scheduled tour, we can offer you the option to immediately reschedule your tour during the current season or an I Glide credit toward a future tour during the current season.

Can I reschedule my tour?

Yes, you can call I Glide to have your tour rescheduled, prior to the scheduled tour date and time.

Can I make changes to my contact information?

Yes you can, call I Glide and we will update/change your address, phone number, email address, etc.

Do I need a Security Deposit?

Yes, a Valid ID with picture and credit card: Visa, Discover, MasterCard, or American Express will be required for a security deposit on each Segway ® HT. All damage to the Segway ® HT is the responsibility of the rider.

Can I arrange for a private group event?

Yes, I Glide offers private group tours for corporate functions and private events. These tours are for groups of 6 or more people. Prices will be quoted after we customize your tour. Call us for more information on customized tours.

What about corporate or other business events?

I Glide Event Planners can assist you with planning your Corporate Event or Trade Show. We offer drop-off and pick-up of the Segway ® HT's as well as provide guides to assist with training, information and support throughout your event.